Can I request a custom order? What can I request?
I am open for custom orders various times of the year. I do custom orders for hats, however I do not do custom orders for plush or bags. I do not feel comfortable with making plush, however, I often have some available as ready-to-ship items throughout the year.
What sort of fabrics do you use?
- Hats: Fleece
- Plush: Minky
- Bags: Cotton/polyester blends
How long does it take for an order to be completed?
This is dependent upon my schedule as well as type of item. I have another part time job with a varied schedule. Items that are ready-to-ship take 1-3 days to ship. Made to order items such as hats (non-custom orders) may take up to 2 weeks, but are often done in 7 days. Items like plush may take 2-3 weeks.
Can I return an item?
As items are custom made for you, I generally do not take returns. This is on a case-by-case basis. I will replace items that are damaged in shipping, or incorrect.
How much does shipping cost?
Varies by item, however, hats ship free within the US, and are $10 outside the US. Plush are often $5 within the US and $13 outside the US, however, varies on size.